Privacy Policy
Last updated: 17 March 2026
MidMow is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when you use our website or contact us about our services.
Who we are
MidMow provides lawn mowing, strimming and gutter cleaning services. If you have any questions about this policy or how your information is used, you can contact us at support@midmow.co.uk.
What information we collect
We may collect and store the following information:
- Your name
- Your phone number
- Your email address
- Your postcode or address details
- Information about your property or garden provided in enquiry forms or messages
- Any other information you choose to send to us
How we collect your information
We collect information when:
- You fill in the contact form on our website
- You contact us by email, phone or WhatsApp
- You communicate with us about a quote or service
How we use your information
We use your personal information to:
- Respond to your enquiry
- Provide quotes and arrange services
- Contact you about bookings or your account
- Maintain our customer records
- Improve our services and customer experience
Lawful basis for processing
We process your personal information where it is necessary for legitimate business interests, to take steps at your request before entering into a contract, or to perform a contract with you.
How your data is stored
We take reasonable steps to keep your information secure. Information submitted through our website may be sent to our email inbox and stored securely within our business systems for administration and customer service purposes.
Sharing your information
We do not sell your personal information. We may share your information with trusted service providers only where necessary to operate our business, such as website form handling, email services or payment processing providers.
How long we keep your information
We keep your information only for as long as reasonably necessary for handling enquiries, providing services, maintaining business records and meeting legal, tax or accounting requirements.
Your rights
You may have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate information
- Ask us to erase your information in certain circumstances
- Object to or restrict certain processing
- Request a copy of your information
Cookies
Our website may use basic cookies or similar technologies required for website functionality and performance. If more advanced tracking or advertising cookies are added in future, this policy should be updated and a cookie notice may also be required.
Third-party links and services
Our website may contain links to third-party services such as WhatsApp or external form handling tools. We are not responsible for the privacy practices of those third-party websites or services.
Contact us
If you have any questions about this Privacy Policy or your personal data, contact us at support@midmow.co.uk.
You also have the right to raise a concern with the Information Commissioner’s Office in the UK if you believe your data has been handled improperly.